Privacy Policy

Effective date: 24 September 2026

This Privacy Policy explains how S. L. V. PRINTERS ("S. L. V. PRINTERS", "we", "us", or "our"), the operator of this website, collects, uses, discloses, and protects personal information of visitors, enquirers, and job applicants ("you"). This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, and other applicable laws of India.

By using this website, submitting an enquiry, requesting a quote, or applying for a job with us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you choose to share with us directly through the forms on this website. We do not require you to create an account, and we do not collect payment or financial information through this site.

• Contact & Enquiry Form: your name, phone number, email address, subject, and message.
• Quote Request Form: your name, phone number, email address, company name, product/quantity requirement, and message.
• Career Application Form: your name, email address, phone number, the resume/CV file you upload, and any cover message you provide.
• Automatically Collected Information: standard technical information such as IP address, browser type, device type, and pages visited, collected via server logs and, where applicable, cookies (see Section 3).

2. How We Use Your Information

• To respond to your enquiries and quote requests;
• To review and process job applications, including contacting shortlisted candidates;
• To communicate with you by phone, email, or WhatsApp regarding your enquiry or order;
• To improve our website, products, and services;
• To comply with applicable legal, regulatory, or tax obligations;
• To protect against fraudulent, unauthorised, or illegal activity.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects concerning you.

3. Cookies & Tracking Technologies

This website may use cookies and similar tracking technologies (such as web analytics tools) to understand how visitors use the site, to remember your preferences, and to improve site performance. Cookies are small text files stored on your device by your browser.

You can control or disable cookies through your browser settings; doing so may affect some features of the website. Where we use third-party analytics or advertising cookies in the future, we will update this section to name the specific service(s) used and how you may opt out of them.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service providers: with trusted vendors who help us operate this website (for example, web hosting and database services), solely for that purpose and under a duty of confidentiality;
• Legal requirements: where disclosure is required by law, regulation, court order, or a valid request from a government or law-enforcement authority;
• Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to this policy continuing to apply to your information;
• With your consent: in any other case, only with your explicit consent.

Clicking our WhatsApp button opens a chat directly in WhatsApp; that conversation is governed by WhatsApp's own privacy policy, not this one. Our Contact page also embeds a Google Maps location, which is subject to Google's own privacy policy.

5. Data Security

We implement reasonable security practices and procedures — including encrypted password storage, access controls limiting who can view submitted enquiries and applications, and secure hosting — appropriate to the sensitivity of the information we hold. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information collected through this website only for as long as necessary to fulfil the purpose for which it was collected — such as responding to your enquiry or evaluating your job application — or as required to comply with our legal, accounting, or regulatory obligations. When no longer required, we take reasonable steps to delete or anonymise it.

7. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request erasure of your personal information, where applicable;
• Withdraw consent you previously gave us for a specific purpose, at any time;
• Lodge a grievance with our Grievance Officer (Section 9) if you believe your information has been misused.

To exercise any of these rights, please contact us using the details in Section 9. We may need to verify your identity before acting on your request.

8. Children's Privacy

This website is intended for business use by adults and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.

9. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are provided below:

We will make every effort to acknowledge and address grievances within the timelines prescribed under applicable Indian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Effective date" at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

11. Governing Law & Jurisdiction

This policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

This page is provided as general information to help visitors understand our data practices and does not constitute legal advice. If you have specific legal compliance questions, please consult a qualified professional.